Privacy Policy

Kanan Education Services Pvt. Ltd. (“Kanan.co”, “we”, “us”, or “our”) operates the website settleincanada.in (“Site”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our Site or engage with our Canada immigration consulting services.

By using this Site, you consent to the practices described in this policy.

1. Information We Collect

We collect information you provide directly to us, including:

• Contact details: Name, email address, phone number, and city/country when you submit an enquiry form or book a consultation.
• Profile information: Education qualifications, work experience, English language test scores, and immigration goals shared during consultations.
• Communication records: Emails, chat messages, and call notes exchanged with our consultants.

We also collect information automatically, including:

• Log data (IP address, browser type, pages visited, time spent on pages) via standard server logs.
• Usage analytics via Google Analytics to understand how visitors interact with our Site.
• Cookies and similar tracking technologies (see Section 5).

2. How We Use Your Information

We use the information we collect to:

• Provide immigration consulting services and respond to your enquiries.
• Schedule and conduct consultations with our IRCC-authorized representatives.
• Send you relevant information about Canadian immigration programs, policy updates, and Kanan.co services (with your consent).
• Improve the content, features, and performance of our Site.
• Comply with applicable laws, regulations, and IRCC reporting requirements.

3. Sharing Your Information

We do not sell your personal information. We may share it with:

• Kanan.co staff and authorized representatives who assist with your immigration application.
• Service providers who operate on our behalf, such as Tally (form processing) and Google (analytics, maps). These providers are bound by their own privacy policies.
• Government authorities (including IRCC) where required to process your immigration application or as required by law.

4. Data Retention

We retain personal information for as long as necessary to provide our services, fulfill the purposes described in this policy, or as required by applicable law. Client records related to immigration applications are retained for a minimum of seven years as required by IRCC regulations.

5. Cookies

Our Site uses cookies to enhance your experience and analyze Site traffic. You can control cookie preferences through your browser settings. Disabling cookies may affect some Site functionality.

6. Third-Party Services

Our Site integrates with the following third-party services, each governed by their own privacy policies:

• Tally — used for consultation enquiry forms. View Tally’s Privacy Policy.
• Google Analytics — used for website usage analytics. View Google’s Privacy Policy.
• Google Maps — used to display office locations.

7. Your Rights

Depending on your location, you may have rights under applicable data protection law, including:

• Access to the personal information we hold about you.
• Correction of inaccurate or incomplete data.
• Deletion of your personal data (subject to our legal retention obligations).
• Objection to or restriction of certain processing activities.
• Data portability (where technically feasible).

To exercise these rights, contact us at privacy@kanan.co.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.

9. Children’s Privacy

Our Site is not directed at children under 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page reflects the most recent revision. Continued use of the Site after changes constitutes acceptance of the updated policy.

11. Contact Us

For questions about this Privacy Policy or to exercise your data rights, contact:

Kanan Education Services Pvt. Ltd.
D-Wing, 2nd Floor, Trident Complex, Ellora Park Vadiwadi Road
Vadodara, Gujarat 390007, India
Email: privacy@kanan.co